Contact Us

We’re Here to Help!

Reach out anytime for product support, feedback, or questions.

📧 ‌Email Support
[email protected]
Response Time: 24 hours (Mon-Fri) | 1-2 days longer on weekends/holidays
Pro Tip: Include order numbers or screenshots to help us resolve issues faster.

💬 ‌Instant Messaging
Telegram:‌ @onebuybuy
WhatsApp:+852 46193991
Service Hours: 9 AM – 5 PM EST
Perfect for: Quick questions, order tracking, or sharing product photos/videos.


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Add “[Urgent]” to your email subject line for faster responses.

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Why Contact Us?
🔸 Expert troubleshooting for sleep product setups
🔸 Personalized pillow recommendations
🔸 Hassle-free returns guidance
🔸 Bulk order inquiries